Welcome to dhk88 bet. This Privacy Policy ("Policy") provides a detailed description of how personal information is collected, used, stored, and protected for users of the dhk88 bet platform and all its services. Please read this Privacy Policy carefully before using any dhk88 bet services.
1 What Data We Collect
Dhk88 bet collects only the information that is necessary — nothing more. The scope of data collected is determined by the nature of your relationship with us and the services you use.
Information Collected Directly from You
- Full name, email address, phone number, and date of birth
- Residential address and national ID number (for KYC verification)
- Payment details such as mobile banking numbers or bank account information
- Account login credentials (passwords stored in encrypted form)
- National ID or passport copy required for KYC verification
Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Login timestamps, page view history, and session duration
- Data collected from cookies and similar tracking technologies
- Gaming history, betting records, and transaction details
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Communication | Mandatory |
| Phone Number | Verification & Security | Mandatory |
| Payment Information | Deposit & Withdrawal Process | Mandatory |
| KYC Documents | Identity Verification | Mandatory |
| Cookie Data | Improving the Site Experience | Automatic |
| Gaming preferences | Personalized Experience | Optional |
2 How We Use Your Data
Dhk88 bet uses your data solely for lawful and specific purposes. We will never use your information for any other purpose without your permission.
- To create, manage, and verify your account
- To securely process deposits and withdrawals
- To provide customer support and resolve issues
- To send bonus and promotional information (with your consent)
- To prevent fraud and illegal activity
- To comply with legal obligations and maintain compliance with regulatory authorities
- To improve the site's services and overall user experience
3 Data Sharing & Third Parties
Dhk88 bet may share your personal data with third parties only in specific circumstances and strictly in your best interest.
Information is shared on a limited basis only
- Payment Processor: Necessary information is shared with payment gateways such as Mobile Banking, Nagad, and others to complete deposits and withdrawals.
- Regulatory Authority: Data may be disclosed to relevant government authorities where required by law.
- Technology Partner: Technology service providers required for site operations work under strict confidentiality agreements.
- Fraud Prevention: Limited data may be shared with specialist agencies to detect and prevent illegal activity.
4 Cookies & Tracking Technologies
Dhk88 bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.
- Essential Cookie: Essential for the site's core functionality. These cannot be disabled.
- Performance Cookie: Helps analyze how the site is being used to improve our services.
- Functionality Cookie: Remembers your preferences such as language and login status.
- Security Cookie: Used to detect fraud and protect your account.
You can manage cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not function properly.
5 Data Protection Measures
Dhk88 bet applies industry-leading security measures to protect your data. Our security team monitors your information 24 hours a day, 7 days a week.
- 256-bit AES encryption is applied to all stored data
- All data transmissions are secured via TLS 1.3 protocol
- Regular penetration testing and security audits are conducted
- Two-factor authentication (2FA) is available for all accounts
- Suspicious login attempts are automatically blocked
- Server data is kept in encrypted backups
6 Data Retention Period
Dhk88 bet retains your data only for as long as necessary — while your account is active and for the period required to meet legal obligations.
- Active account data: retained until the account is closed
- Transaction records: retained for up to 5 years as required by law
- KYC Documents: Up to 3 years after account closure
- Customer support communications: Up to 2 years
- Cookie data: Browser session or up to 1 year
7 Your Rights
Dhk88 bet believes you should have full control over your own data. We uphold the following rights regarding your information.
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request a correction if any of your information is inaccurate.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request restriction of processing of your data in specific cases.
- Right to Data Portability: You may request a copy of your data in a readable, portable format.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact our customer support team. We will process your request as quickly as possible.
8 Privacy Protection for Minors
Dhk88 bet strictly prohibits all services to anyone under the age of 18. We never knowingly collect any information from minors.
- Account registration by anyone under 18 years of age is not permitted.
- If a minor's information is identified, the associated account will be closed immediately.
- If a minor's data has been collected, it will be deleted upon request from a parent or guardian.
9 International Data Transfers
As dhk88 bet operates in an international environment, your data may be processed on servers across different countries. Regardless of where your data travels, the same level of protection applies at every step.
- International data transfers follow GDPR and equivalent standards.
- Appropriate safeguards are in place for any transfer of data to third countries.
- All data partners are contractually bound to uphold the same privacy standards.
10 Changes to the Privacy Policy
Dhk88 bet may update this Privacy Policy from time to time. Registered members will be notified of significant changes via email or an on-site notification.
- The date of any changes will be clearly displayed at the top of the page.
- Members will be notified by email for any significant changes.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
11 Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, please reach out to our data protection team. We typically respond within 24 hours.
- Instant support is available via live chat (24/7).
- Detailed requests or complaints can be submitted via email.
- Requests to delete or correct data are processed within 7 business days.